Overview

We are seeking a motivated Product Manager to join our Delivery Team, focusing on our membership product. Reporting directly to the Head of Digital Product & Delivery, you will ultimately be responsible for managing change for digital initiatives. This role involves supporting delivery tasks while acting as a bridge between the Community Team and the Delivery Team, ensuring seamless collaboration on membership initiatives.

Responsibilities

• Execute tasks related to the membership product, ensuring timely project completion.
• Facilitate communication between the Community Team and Delivery Team to align on membership goals.
• Monitor product performance metrics and user feedback to identify improvement areas.
• Create documentation for membership-related projects.

Experience

• Minimum of 3+ years in a junior project or product manager role
• Understanding of audience segmentation and engagement tools
• Knowledge of analytics and data-driven decision making
• Experience working with a content management systems (CMS)
• Familiar with release processes for website and/or native apps
• Experience using JIRA or similar project management tool
• Experience working in a small and dedicated agile team
• Familiarity with digital experience platforms is desired, particularly Piano.io

Skills

• Excellent attention to detail
• Strong analytical skills and ability to interpret data.
• Eagerness to learn and adapt in a dynamic environment.
• Strong problem-solving skills.
• Passion for enhancing user experiences.
• Effective communication skills to liaise with team members, suppliers and customers to ensure that value is continuously delivered
• A logical, step-by-step approach to ensure release and changes meet the required acceptance criteria
• An open, flexible and adaptable mindset to cope with a rapidly changing set of tasks in an area of emerging, new technologies
• The ability to relate well to other professionals and work in a specialist team